Ciscoworks LMS 3.2 Queries

Unanswered Question
Sep 19th, 2010

Hi,

     I need to know if Ciscoworks LMS 3.2 supports the following.

    1) Forwarding of events/alerts to SMS instead of just SMTP?

    2) When the event/alert is cleared, will DFM be configurable to send an update through SMTP/SMS?

I have this problem too.
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Joe Clarke Sun, 09/19/2010 - 21:51

No, LMS cannot send directly to SMS.  If you have an SMTP to SMS gateway, you can use that.  Yes, DFM can be configured to send an SMTP notification when an event/alarm is cleared.

xs.gautam Mon, 09/20/2010 - 04:13

In your response to above queries, if u can suggest us how can we achieve this.

A little insight to same is appreciated. We have a SMSC gateway if we can configure it for this to work ?

Joe Clarke Tue, 09/21/2010 - 21:59

The way LMS sends notifications your gateway would need to support standard email addresses.  In that case, you'd just setup a standard SMTP gateway in LMS, then specify your SMS email addresses for your notifications.  For example, AT&T allows one to send email to [email protected] to turn email into text messages.  This is the kind of interface LMS would require.

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