09-19-2010 04:59 PM - edited 07-03-2021 07:11 PM
I am facing an issue which user needs to re-authenticate before the session/idle timeout.
Here are the information
WLCx1
APx30
Time-out settings
Trap Log
Mon Sep 20 09:36:46 2010 User Username 1 logged in. Client MAC:00:21:63:bf:d3:d7, Client IP:10.90.224.19, AP MAC:00:22:90:5e:79:60, AP Name:AP0022.905d.70d4
Mon Sep 20 08:41:45 2010 User Username 1 logged in. Client MAC:00:21:63:bf:d3:d7, Client IP:10.90.224.19, AP MAC:00:23:04:c9:58:b0, AP Name:AP0023.04b9.039a
Mon Sep 20 08:35:32 2010 User Username 1 logged in. Client MAC:00:21:63:bf:d3:d7, Client IP:10.90.224.19, AP MAC:00:23:04:c9:58:b0, AP Name:AP0023.04b9.039a
Note: I replaced the real user name with "Username 1"
The reauthetication issue happened on the same AP as well as different APs.
I've tried different software versions from V4 to V6 and the same problem happens.
Please let me know your suggestions.
Thanks
Qing Yu
09-20-2010 09:44 AM
You'd have to run debug client to see what is going on. 99.9999% when the client is reauthing on a roam, it has to do with the keying method, on the supplicant.
09-20-2010 04:19 PM
Thanks Stephen,
I've turned on the client debug with the following debug flags enabled:
dhcp packet enabled.
dot11 mobile enabled.
dot11 state enabled
dot1x events enabled.
dot1x states enabled.
mobility handoff enabled.
pem events enabled.
pem state enabled.
CCKM client debug enabled.
I received the message "No Mobility groupcast sent, member count 0" right after I turned on mobility handoff enabled flag.
There are no other debug messages available yet.
Qing Yu
09-25-2011 10:50 AM
Hello Qing,
Please mark the Question as Answered, if the provided information is correct and it helped. By doing that others can take benefit as well.
Thanks,
Vinay Sharma
Community Manager – Wireless
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