Feature Access Code: Meet Me Conferencing

Answered Question
Sep 20th, 2010
User Badges:

Hi All,


We have a customer who has a Polycom conference phone and would like to initiate a meet me conference. Is there a feature access code we can configure to facilitate this requirement.


Many Thanks


Steve

Correct Answer by Steven DiStefano about 6 years 6 months ago

Any analog phone plugged into a UC500 FXS port and configured as USER MODE PHONE (not common area or FAX type) will have access to Telephony-Service Feature Access Codes:

UC_540#sh telephony-service fac
  telephony-service fac standard
    callfwd all **1
    callfwd cancel **2
    pickup local **3
    pickup group **4
    pickup direct **5
    park **6
    dnd **7
    redial **8
    voicemail **9
    ephone-hunt join *3
    ephone-hunt cancel #3
    ephone-hunt hlog *4
    ephone-hunt hlog-phone *5
    trnsfvm *6
    dpark-retrieval *0
    cancel call waiting *1


These are configure by CCA for you.  Default config, no GUI control.

Meetme is not one of them (either Custom or standard FAC)

However, the FXS station can Join a Meetme conference started by an IP phone in that system.


IF you dont have other user mode phones wishing to use these FACs above, you can enable STCAPP and Meetme is one of these, however, as soon as you turn on STCAPP, it will break some FACs, so this is not recommended or tested, but it will allow an analog user mode phone to start a meet me .

UC_540#conf t
UC_540(config)#stcapp ?
  call-control            Configure STCAPP call control mode
  ccm-group               Specify STCAPP Call Manager group id
  feature                 Specify the format of each call feature.
  register                Specify registration parameters to call control
                          server
  security                Enable security and specify security parameters for
                          stcapp
  supplementary-services  Configure the supplementary services
  timer                   Configure STCAPP timers
 


UC_540(config)#stcapp feature ?
  access-code  Specify the format of feature access code.
  callback     Specify callback parameters
  speed-dial   Specify the format of each speed dial feature.



UC_540(config)#stcapp feature access-code
UC_540(config-stcapp-fac)#?
STCAPP feature access-code configuration commands:
  call                  Select call forward all feature
  cancel-call-waiting   Select cancel call waiting feature code
  default               Set a command to its defaults
  exit                  Exit from stcapp feature access code configuration mode
  forward-to-voicemail  Select forward to voicemail feature code
  meetme-conference     Select meetme conference feature code
  no                    Negate a command or set its defaults
  pickup                Select pickup local group feature
  prefix                Select feature access code prefix


UC_540(config-stcapp-fac)#meetme-conference ?
  LINE  Select meetme conference feature code


Duplicated feature codes found.

Feature is speeddial, code is *9
UC_540(config-stcapp-fac)#meetme-conference *9


This is not tested, I am not sure what CCA interaction would be (if it would overwrite) so this is really not supported.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Correct Answer
Steven DiStefano Mon, 09/20/2010 - 07:35
User Badges:
  • Blue, 1500 points or more

Any analog phone plugged into a UC500 FXS port and configured as USER MODE PHONE (not common area or FAX type) will have access to Telephony-Service Feature Access Codes:

UC_540#sh telephony-service fac
  telephony-service fac standard
    callfwd all **1
    callfwd cancel **2
    pickup local **3
    pickup group **4
    pickup direct **5
    park **6
    dnd **7
    redial **8
    voicemail **9
    ephone-hunt join *3
    ephone-hunt cancel #3
    ephone-hunt hlog *4
    ephone-hunt hlog-phone *5
    trnsfvm *6
    dpark-retrieval *0
    cancel call waiting *1


These are configure by CCA for you.  Default config, no GUI control.

Meetme is not one of them (either Custom or standard FAC)

However, the FXS station can Join a Meetme conference started by an IP phone in that system.


IF you dont have other user mode phones wishing to use these FACs above, you can enable STCAPP and Meetme is one of these, however, as soon as you turn on STCAPP, it will break some FACs, so this is not recommended or tested, but it will allow an analog user mode phone to start a meet me .

UC_540#conf t
UC_540(config)#stcapp ?
  call-control            Configure STCAPP call control mode
  ccm-group               Specify STCAPP Call Manager group id
  feature                 Specify the format of each call feature.
  register                Specify registration parameters to call control
                          server
  security                Enable security and specify security parameters for
                          stcapp
  supplementary-services  Configure the supplementary services
  timer                   Configure STCAPP timers
 


UC_540(config)#stcapp feature ?
  access-code  Specify the format of feature access code.
  callback     Specify callback parameters
  speed-dial   Specify the format of each speed dial feature.



UC_540(config)#stcapp feature access-code
UC_540(config-stcapp-fac)#?
STCAPP feature access-code configuration commands:
  call                  Select call forward all feature
  cancel-call-waiting   Select cancel call waiting feature code
  default               Set a command to its defaults
  exit                  Exit from stcapp feature access code configuration mode
  forward-to-voicemail  Select forward to voicemail feature code
  meetme-conference     Select meetme conference feature code
  no                    Negate a command or set its defaults
  pickup                Select pickup local group feature
  prefix                Select feature access code prefix


UC_540(config-stcapp-fac)#meetme-conference ?
  LINE  Select meetme conference feature code


Duplicated feature codes found.

Feature is speeddial, code is *9
UC_540(config-stcapp-fac)#meetme-conference *9


This is not tested, I am not sure what CCA interaction would be (if it would overwrite) so this is really not supported.

SteveOrfanos Mon, 09/20/2010 - 11:17
User Badges:

Thanks Steve,


I will test on demo system and see what it breaks.

Steven DiStefano Thu, 12/16/2010 - 12:18
User Badges:
  • Blue, 1500 points or more

Now available in CCA.

The SCCP Analog Phone window appears when you choose Troubleshoot >  Telephony Diagnostics > SCCP Analog Phones.

Feature access codes enable users of SCCP-controlled analog phones to be  able  to access certain phone features by dialing codes (for example, **1 to  set Call  Forward All on the phone).

When the UC500 device is in factory default configuration, the voice  initialization  process removes the stcapp feature access-code command.

From this window you can enable or disable stcapp feature-access  codes.

  • When Enable  stcapp feature access codes is unchecked, feature access  codes are configured through the fac commands  under telephony- service only. This is the recommended setting.
  • When Enable  stcapp feature access codes is checked, the <span style="background-color: #8db71f;">stcapp</span> feature access-codes command is configured in addition to the fac commands under telephony-service. However, enabling this setting results   in conflicts among feature codes, since codes 5, 6, 7, and 8 are  configured  differently by these commands. The output of the following show  commands illustrates the conflict.
craftd2010 Tue, 06/07/2011 - 10:26
User Badges:

Hi Steve,


Have you tested the **5 MeetMe FAC on your demo system yet?


Dawn

Steven DiStefano Wed, 06/08/2011 - 07:16
User Badges:
  • Blue, 1500 points or more

Yes, it was a while ago, when we released CCA 3.0.  It was part of the Office Demo system.

Actions

This Discussion