cdr / cmr configuration

Unanswered Question
Sep 20th, 2010

can any one please guide me how to configure cdr/cmr on cucm 6.1. and what all da

ta we can take out. can we do it automatic. i just want to take the information of outgoing calls from each extension. Called

number, time, connection time things like this . please help

I have this problem too.
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kostyacroc Mon, 09/20/2010 - 04:33

You need activate all CDR services. And set SFTP server in CDR Management. After it you can parse logs with field calling, called, time, duration.

JATINDER KUMAR Mon, 09/20/2010 - 04:41

Thanks for the quick answer ... but can you please elaborate it as i dont want to take chances with my production. we have got few clients running on this . please guide me ith the services and steps ..

Thanks a ton in advance

Jaime Valencia Mon, 09/20/2010 - 04:43

You're missing the most important step which is enabling CDR, just enabling the services doesn't enable CDR.

You need to enable this 2 paramenter in every server.

CDR Enabled Flag
Call Diagnostics Enabled

We already offer CAR so the biling server config is optional.

You can read the CAR documentation here.



If this helps, please rate

JATINDER KUMAR Mon, 09/20/2010 - 04:53

hi java thansk for the reply... i will surely check the answer one more thing i have posted two mote question since morning those are equally important as this one is can you please give some ideas.. i shall be very thankfull to you

hoping for the best and fast reply



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