I found this relevant with my issue: https://supportforums.cisco.com/message/1124256
But I don't get it. They say something about pressing Line Appearance. Nothing happens when I press this button.
I thought that Intercom is a key that works like a Speed Dial more or less. Think of the classic Director-Secretary environment. Director wants to directly speak with his secretary. He presses the button and the line at the other side automatically goes "off hook". He then talks with his secretary.
The only thing that Interom button does, Is to bring the line off-hook. So my question is simple. What do I have to configure in order the Intercom button also become a SD? I configured Intercom partition, CSS and IDN. I assigned the IDN to the specific button on the device. But that’s all. It just go off hook and gives dial tone.
The configuration for CME is very straight forward. But I can’t figure it out on CUCM 7.1.5. So any help will be appreciated.