Transfer button don't react

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Sep 20th, 2010
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On 7962 SCCP phones with CUCM 6.1.5 we have problem transfering call. The transfer button don't transfer call, we need press it some times (3-5) to transfer call.

What problem may be? Thanks.

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srsivara Thu, 09/23/2010 - 13:15
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Does the problem happen with other models too ?

Does the problem happen with every 7962 phone ?

Are you experiencing any delay in getting dial tone on the phone, dialing a call ? Make sure that the CPU on the CUCM servers are not spiking.


- Sriram

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