Synchronizing AD Contacts to CUCM 8

shikamarunara · ‎09-20-2010

I have configured AD syncrhonization of AD users to CUCM 8 with no problems but can not seem to synchronize Contacts. My authentication is configured for userID, which is important, but contacts do not have a userID since they are contacts (of course). I've tried setting the telephoneNumber field as the user ID as a test, but it still didn't work. Has anyone else run into this?

Aaron Harrison · ‎09-21-2010

Hi

There area couple of things to consider:

1) As you've noted - contacts don't have all attributes; so you need to use an attribute they have in order to sync them in. This may not be a simple switch in a a production network

2) The CCM LDAP Filter by default doesn't include contacts; in older versions you had to edit this in the DB directly, but in CCM8 you can do this from the System/LDAP/LDAP Filter menu. Take a look at this post for an example filter: https://supportforums.cisco.com/message/3042759#3042759

Regards

Aaron

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Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!