Cisco SPA5xx & Line Buttons & LCD - Don't Line-up

Unanswered Question
Sep 20th, 2010

Hello,

I have a Cisco SPA509g phone.

The Line buttons on the left/right of the phone do NOT line-up with the extension names as displayed on the LCD.

The extension names shown on the LCD are ABOVE the line buttons.

This seems to be a physical defect with the design. The Cisco SPA525g is OK.

Is there anyway to fix the LCD so that the buttons line up?

The problem is that there is text and the header/footer of the display which stops the line extension names from matching the line buttons.

I have this problem too.
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adam.baird Tue, 09/21/2010 - 09:38

I would add that the 504G also shares this same characteristic (and even the 525G isn't perfect in my opinion).  I'm not sure what could be done about it however.  I think it would take a physical re-design to correct.

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