I have a client who has a number of Polycom Soundstation IP 7000 phones on their CUCM 7.1.
When the IP 7000 puts a call on hold, the person on hold hears nothing (no audio or tone on hold).
The SRND for 7.x actually has a call flow (right at the bottom of the Music on Hold subject) that basically says exactly that - the caller will hear no audio.
The SRND for 8.x does not list this call flow (however it doesn't say it works either).
I performed a test install of CUCM 8.x but have not had any success so far.
Can anyone verify whether this is now supported in version 8? I found it curious that they omited it "not working" from the SRND if that hadn't changed.