Looks like the ability for our supervisors to be able to pull emails out of the queue is starting to out weigh their descision to remain integrated! Has anyone had to do a comparison chart that they could share with me?
Even if you have a few points and can share them, that would be great. Once I have everything in order, I can post a complete list. For now, I'm back to reading the 'non-integrated' parts of the manual, that I skipped last time!