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CM7.1 Night Service

dkirby
Level 1
Level 1

‎09-21-2010 09:31 AM - edited ‎03-16-2019 12:54 AM

Hi,

I want to setup a night service function on Call Manager 7.1 for our main number. Its simple in CME but seems to be overley complicated in CM7.1, using multiple partitions, CTI route points etc.

Does anyone have any examples or documentation. Office hours are between 7.30am and 6.30pm afterwhich the number is diverted to voice mail.

Many Thanks

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Rob Huffman
Hall of Fame
Hall of Fame

‎09-21-2010 12:17 PM

Hi Darren,

There are nice Time of Day examples as well as an excellent discussion

from Bill and troubleshooting ideas from Java in this thread 

https://supportforums.cisco.com/message/3044337#3044337

Cheers!

Rob

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