Would like to have alternate path for MeetingPlace Express when the system is unavailable.
Currently have a 1-800 number availabe for use at any time as backup and would like to leverage the functiaonlity of the CTI route point's capability to have the primary path be MPE and forward on busy to the 1800 number however when using what i thought to be an easy fix turned out not to work as easy as i had intended.
Had thought that i could do a forward all to the MPE pilot and then do a forward busy to the 1800....
Does not work.
Anyone know of a way to do this?