I am having an issue with Contact Center Express ver 7.0(1)SR5. Randomly agent show as email Not Ready in the Agent status
window in Supervisor Desktop. There are no email CSQ's configured in the system so it's a mystery as to why these agents are
randomly showing as email not ready when they log in. Logging the Agent out of CAD and then logging back in removes the
email not ready status from the supervisor desktop.
Has anyone else seen this behavior an or know of a fix?