Well, I sent mine back and they shafted me with a v1 unit.
I don't see how you can know what the problem is and still send me a v1 unit.
I contacted SB support and they said no guarantees on getting a v2 unit.
Now I must PAY to send another unit back.
With no guarantees, I don't know.
My experience with this whole problem: no one really cares about this problem; fend for yourself.