WAP4410N V2 replacement

Unanswered Question
Jan 26th, 2010

I called yesterday about getting my V2 RMA and they said that's fine.

I sent it in and I hope to get my replacement by next week.

I have this problem too.
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David Hornstein Tue, 01/26/2010 - 11:56

Hi FratianiD,

As of yesterday I was told that a flush has not been done of RMA stock.. My concern is that until V1 stock has been swapped out, you will only get another Version 1 as a  replacement.

I believe if we open the flood gates too soon, others may also get V1 back as a replacement rather than V2.

regards Dave

FratianiD Tue, 01/26/2010 - 12:50

Well, I didn't get that impression on the phone.

In any case, my unit should arrive to the RMA depot on Friday so maybe by then...

If they shaft me with a V1, I'll just have to RMA again.

Thanks alot for your support here Dave.  It sure makes Cisco look good.

Please let us know when and how the RMA for V2 will occur.  I live in Canada so I am assuming it will be ok to send in from here.

In addition, is there a "white list" of switches the AP will work with?  I currently have the WAP4410N attacked to a Linksys 16 port switch, but it will not work unless the "fix" from latest firmware in enable.  It is faster without having to use the "fix", but is unreliable.

We here appreciate all the news you have provided.

David Hornstein Wed, 01/27/2010 - 16:22

Bill  et al...

I email I received today from the PM regarding this issue with the following dates.

"The  US depot will have v2 stock on Feb 15.

The  Canadian depot will have v2 stock on march 1st.".

I would think that overseas RMA depot were 'shipped,' and not flown at the same time.

So I'm positive that if  anyone RMA's now, they will get a Version 1. So please persist with the software workaround.

I will update you when I have a update, and i can only apologise for this extra delay.

regards Dave


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