Error in Cisco Network Assistant ver 5.5

Unanswered Question

I am using Cisco Network Assistant to monitor the infra structure of a smaller network, with 20 switches, 30 IP-phones and 50 AccesPoints.

I have been using Cisco Network Assistant around 5 years now.

My version is # 5.5 and there is no newer update.

Error: Periodically it happens that a random AP, Sw og Phone, suddenly moves out of the screen to the left, and insist on staying there!

;-)

As it is in the left side, it wont help changing the zoom level, as it is only possible to expand the screenview to the right and down.

And not to the left.

The identity of the AP, SW og Phone are furthermore hidden, it is only possible to see the thin line of connection going out t othe left.

My workaround has sofar been:

Deactivate the equipment on the POE switch (if AP og Phone), save layout, connect equipment to another port in POE, and reactivate equipment on POE switch.

- Until now this has been working, and the teasing equipment has then been visible inside screen view.

But now I have a AP that insist on being outside to the left.

Anybody who has a solution?

(Except using the automatic layout function, as this funktion will destroy our carefully build infrastructure view.)

Odd Castmar-Jensen

IT-Supporter

ccna

I have this problem too.
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