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CiscoWorks LMS not sending mail

ashley_dew
Level 1
Level 1

Hi,

I have CiscoWorks LMS functionning properly. For some time, I am seeing problems with it sending mail notifications. When it is rebooted, it sends the mail properly but after some time, the mail notifications are not sent.

Is there a log file to see the issue with the mail sending? I am not sure whether it is a CiscoWorks LMS issue or the mail server (on which i have no access) to try to isolate the problem.

The last change that I made to the server, that might be a possible cause. I had installed the HP NIC teaming with 2 NIC cards teamed and assuming the IP address of the server.

I just want to check with the server before proceding to mail server blacklisting or other.

Thanks in Advance,

Ashley

3 Replies 3

ashley_dew
Level 1
Level 1

Sorry,

Hi,

I have CiscoWorks LMS functionning properly. For some time, I am seeing problems with it is not sending mail notifications. When it is rebooted, it sends the mail properly but after some time, the mail notifications are not sent.

Is there a log file to see the issue with the mail sending? I am not sure whether it is a CiscoWorks LMS issue or the mail server (on which i have no access) to try to isolate the problem.

The last change that I made to the server, that might be a possible cause. I had installed the HP NIC teaming with 2 NIC cards teamed and assuming the IP address of the server.

I just want to check with the server before proceding to mail server blacklisting or other.

Thanks in Advance,

Ashley

Please check out this thread:

https://supportforums.cisco.com/message/3115415#3115415

Maybe you run into the same issue.

Have a look to the AnalyzerDebug.log and search for such messages:

[ Tue Jun 15  08:40:23 CEST 2010 ],INFO ,[Thread-18],newsyslogqueue Dropping the syslog as queue is full 100000

On my system a Firewall sent too much syslog messages to the LMS and because of that the queue was full after a short time after restart.

Greetz,

Sven

Hi Sven,

Thanks for your reply. But does not seem to be the same issue. I found no such errors in the AnalyzerDebug log file.

I got the same issue. It is not related to the mail server. Just checked it. Its internal to the LMS server.

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