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Problems with Pilot Point

bojimenez
Level 1
Level 1

Dear:

I  have problems when creating a Pilot point in a Cisco Call Manager 5.1,  this should have the property that after some hours to pass all calls to  voice mailbox assigned to it therein.


When  that time fulfilled the CCM and throws me error "The number you have  dialed is not available, check your phone book and try again later" both  internally and by the public. Create a Time Period again, time shudeler and partition without a proper result.
Please indíquenme that I can be wrong and that this number is very important for the company.


Greetings

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

Most likely misconfiguration.

Rob just posted this example so I'd recommend you to review it and make sure you understand how it works and how to configure it.

https://supportforums.cisco.com/thread/2043470?tstart=0

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

These steps and realize a ficico Telefoni, just throws me the error when a phone belonging to a Pilot Point

What's the call flow?


HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

over a hundred calls a day