09-23-2010 06:49 AM - edited 03-11-2019 11:44 AM
It was working fine with no recent changes. I go to turn it on and it won't boot. i get this error
i2c_write_byte_w_suspend() error, slot = 0x0, device = 0x64, address = 128 byte
count = 1. Reason: I2C_UNPOPULATED_ERROR
esw_init_startup_info(): Unable to obtain device info..
I can get to rommon i try setting up an ip inorder to TFTP an image to it but the ethernet ports won't initalize.
I've reseated the memory, the compact flash. I even pulled the battery and let it sit for a while.
It's just over a year. and i've got over $800 sunk into it. is this thing dead or what
09-23-2010 06:58 AM
Hi,
It looks like you are having a defective PIC device (0x64). It reported i2c error and failed to upgrade the pic. something related to the PIC.
Regards,
Rahul
09-23-2010 08:46 AM
So Is this thing dead. how do recover from this. also what does PIC stand for ?
09-23-2010 09:11 AM
Jim, if it is covered under a smartnet contract it would be best to open a TAC case in the interest of RMAing it. - Magnus
Posted from my mobile device.
09-23-2010 10:00 AM
I don't beleive it is covered under smartnet. I bought it through amazon over a year ago. it's for home use .
11-03-2010 08:58 AM
just a heads up.
If you get this error (from the orignal post). it means the flash is corrupt and needs to be RMA'ed
01-03-2011 10:47 AM
Hi,
I had a similar problem with folowing error on ASA5505:
i2c_write_byte_w_suspend() error, slot = 0x0, device = 0x40, address = 26 byte count = 1. Reason: I2C_UNPOPULATED_ERROR
this ASA isn't covered anymore by a contract and I like to rebirth it for home use. Do you know wich device is concerned by the 0x40 I2C's ID?
I locate the PIC18LF2220-I/SO on the motherboard. Is replacing it will solve the problem (is the PIC program will be re-flashed by the main software)?
rgds,
Jerome
07-05-2011 05:08 PM
I have found this error reported many times. I have the same error and failure to boot. Have you been able to repair your ASA 5505? Have you any additional information?
Thanks,
steve
07-05-2011 05:09 PM
Hi,
DId you get anywhere with this? I have found this error reported many times. I have the same error and failure to boot. Have you been able to repair your ASA 5505? Have you any additional information?
Thanks,
steve
07-06-2011 05:51 AM
I had to ship it back to cisco for a replacement. i bought a 1 year smartnet contract for it. Mine used to run very hot so i think something got burnt out. I took the cover off the new one to give it more airflow since it does not have a fan. everything has been running good since
09-29-2012 09:45 AM
Just got my ASA5505 fully configured 2 days work and after power off/on do I have exactly the same error - this is the second time I see this error out of the 20 ASA boxes so the boxes does not seem to be matching the high price :-(
/Lars
11-14-2012 02:07 PM
Got this error today also
i2c_write_byte_w_suspend() error, slot = 0x0, device = 0x40, address = 26 byte count = 1. Reason: I2C_UNPOPULATED_ERROR
Cisco Adaptive Security Appliance Software Version 8.2(5)
11-15-2012 05:58 AM
Got this same problem once. For persons getting this error the box needs to be RMA'd. If it is covered by smartnet please raise a TAC case as soon as possible.
01-29-2014 11:37 AM
It is PoE controller ltc4259a (Linear Technology) failed.
Change chip and go.
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