Even though I am late to the party on this, I appreciate you posting those Release Notes. I have upgraded my firmware to take advantage of the new dialing features. However, I cannot for the life of me figure out how to insert a space into the dialing string. I am able to insert the other characters discussed in those Notes, but not a space. Can anybody enlighten me? I am using a SPA 504G.
Many thanks.
SOLUTION (EDIT): I found the answer. When in the dialing field, scroll far right in the soft keys an select IP, which gives you more choices for characters in your string. To insert a space, tap on the zero key. The first entry is a space. It is hard to see, even when inserted into your string, but it is there. To insert a comma to create a 2-second pause, tap the 1 key. And, so as to unify the solution here, I am pasting below the instructions from the release notes referenced above.
Release Notes for Cisco Small Business SPA5XX and SPA30X IP Phones Firmware Version 7.5.1a
Speed Dial Wait, Pause, and DTMF
Speed dial entries can include wait (X) and pause (,) parameters that allow manual and automatic DTMF (Dual-tone multi-frequency) signal transmission.
Syntax:
{Dial_String}[ ][,|X][DTMF_string][,|X][DTMF_string]
Where:
Dial_String—The number that the user is trying to reach. For example, 8537777 or
14088537777.
(space)—A dial termination that defines or delimits the end of the dial string. The
space is mandatory. If the phone encounters an X or a comma (,) before the space,
the characters are treated as part of dial string.
, (comma)—A 2-second pause that is inserted for each comma in the string.
X (wait)—Awaits user input and acknowledgement
• The “Waiting for more digits input. When done, press OK to continue” message displays.
• The user manually enters DTMF signals by using the dial pad.
• The user selects OK, acknowledging the transmission of the manual entry is complete.
• The phone sends any DTMF signals defined by DTMF_string.
• The phone executes the next parameter. If there are no more parameters in the dial string to execute, the phone exits to the main screen. The wait does not timeout; the wait prompt window is not dismissed until user confirms the wait prompt or the call is ended either by the user or ended by the
remote device.
DTMF_string—The DTMF signals that a user is sends to a remote device after the call is connected. The phone cannot send signals other than valid DTMF signals.
Example
18887225555 ,,5552X2222
A speed dial entry triggers the phone to dial 18887225555. The space indicates the end of the dial string. The phone waits 4 seconds (2 commas), and then sends the DTMF signals 5552. A message is displayed, prompting the user to manually dial DTMF signals. When the user has finished dialing the DTMF signals, the user selects OK to confirm the manual DTMF signal transmission is complete. The phone sends the DTMF signals 2222.
