CUCM License Problem

Answered Question
Sep 23rd, 2010
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Hello all,


So I just installed a new 7835 to our cluster as a Subscriber and everything went well (I had to wipe it as it had 7.1(5) and we have 7.1(3)). I got the PAK that came with it, registered, got the license file and uploaded it successfully to the Publisher. My problem is that I still can't add the new subscriber to a Call Manager Group. It's not listed in the list of available servers. Anyone know what might be the cause? I'm pretty sure I registered the PAK correctly. I put the MAC of the Publisher node which is what it told me. Was I supposed to put the MAC of the new server instead? Please help!


Thanks,


neocec

Correct Answer by Jaime Valencia about 6 years 6 months ago

Have you already enabled and started the CCM service??

Only nodes that are running the CCM service show up as options for the CUCM group.


Licensingwise all your licenses need to be issued with the PUB MAC address.

If you go to licensing you should see how many node licenses you have. You need 1 per every server you want to run the CCM service.


HTH


java


If this helps, please rate


www.cisco.com/go/pdihelpdesk

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Correct Answer
Jaime Valencia Thu, 09/23/2010 - 11:54
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Have you already enabled and started the CCM service??

Only nodes that are running the CCM service show up as options for the CUCM group.


Licensingwise all your licenses need to be issued with the PUB MAC address.

If you go to licensing you should see how many node licenses you have. You need 1 per every server you want to run the CCM service.


HTH


java


If this helps, please rate


www.cisco.com/go/pdihelpdesk

Giovanni Ceci Thu, 09/23/2010 - 11:59
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Duh! Of course! Thanks for answering. I'm glad I did it correctly except for turning on the services. Haven't had enough coffee today apparently


Thanks a bunch!


neocec

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