ICM service re-start

Unanswered Question
Sep 23rd, 2010

Hi,


Whenever I re-start ICM service (all services), it is showing logon failure and unable to restart. I need to go to services.msc, click the appropriate service- logon- retype the domain password and manually restart. Please let me know  is there any permanent fix for this. ICM version 7.5.8


Thanks in advance.


Krishna

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hiteshpa Tue, 09/28/2010 - 08:07

Hi Krishna,


Have you checked the Service Account Manager? You can access it from ICM Work Station. This utility will show you if the services requiring user logon accounts are in a Healthy State or not. You can also edit the service accounts from here is fix any issues you see.


thanks,

Hitesh

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