We have a Unity Express system which has been configured and working fine since the installaiton. Voicemail number is 5000 and AA is 5001
Last week the voicemail system stopped working - nothing has been changed on the system it just stopped working.
If I dial the 5000 number I get the voicemail systme telling me ' Voicemail system is unavailable try again later. To speak to an operator press 1"
I've reset the NME-CME module, reloaded the router and still get the same message.
Funny thing is the AA is still working ok and I can see the calls coming into the NME-CME when I dial the 5000 and 50001 numbers???
Has anyone got any ideas to help me restore or recover the voicemail system ?
Hvae you been using a temporary license ? Check "show voicemail mailbox", and "show license".