09-24-2010 03:11 AM - edited 03-14-2019 06:34 AM
CCX 5.0(2)
We have one user who cannot login to Reporting. He could previously but now he gets:
'SQL Command Failed. Could not obtain information from database: The SQL command failed to execute. Check the log file for error 5049'
Other Reporters can login ok.
Any ideas?
Rich
09-27-2010 07:11 AM
His password contained quotation marks!!!!!
Changed his password and it worked a treat. Good one to look out for!
"Rich"
09-27-2010 11:43 AM
It could just be coincidence. Could you take this one step further in the name of thoroughness, and change your own password to have a quotation mark in it, and see if you fail to login?
I saw this error recently in an 8.0(2)ES1 deployment, it has only happened once, and all I did was, attempt the login again, and it worked. So, I hope you see why I am skeptical.
09-28-2010 12:57 AM
Hi Anthony,
The issue has been replicated in a lab. It wasn't coincidence in my case.
Rich
09-28-2010 07:18 PM
Awesome work! Thank you very much for following up with this. Have you considered opening a defect?
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