Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
257
Views
0
Helpful
1
Replies

Force user to select line to pull dial tone

cjohannes
Level 1
Level 1

‎09-24-2010 11:22 AM - last edited on ‎03-25-2019 08:02 PM by Community Manager

I am running CallManager 6.1.3.  I have received a few 7931 phones for testing.  Is there a way to force an end user to pick a line in order to pull dial tone?  In other words I don't want them to get a dial tone just by taking the phone off of the cradle.  I want to force them to pick an unused line. 

Labels:
0 Helpful
1 Reply 1

Joseph Martini
Cisco Employee
Cisco Employee

‎09-24-2010 11:40 AM

It's built into the phone's firmware that when the phone goes offhook it will select line 1, sorry no workaround on the 7931.

0 Helpful
Customers Also Viewed These Support Documents