SPA962 (6.1.5a) with LDAP Configured via profile provisioning

Unanswered Question
Sep 24th, 2010

We have deployed SPA962 phones and are now looking to configure them using the provisioning method.

We have done this with the SPA525G and everything is working quite well.  However, with the same LDAP config ( with minor adjustments for the field name ), the SPA962 shows the config on the web admin for the phone, but the phone itself does not appear to recognize or register it.

Is there anything I can do to troubleshoot this or is this a software defect?

Here is the config used for SPA525G:

LDAP_Dir_Enable                                 "Yes";

Corp_Dir_Name                                   "Private Directory";

Server                                                 "privateServer.mydomain.com";

Last_Name_Filter                           "sn:(sn=*$VALUE*)";

First_Name_Filter                          "givenName:(givenName=*$VALUE*)";

Display_Attr                              "a=cn,n=Name;a=department,n=Department;a=title,n=Title;a=telephonenumber,n=Phone,t=p;a=mobile,n=Cell Phone,t=p;";

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Config for SPA962:

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LDAP_Dir_Enable                      "Yes";
LDAP_Corp_Dir_Name               "Private Directory";
LDAP_Server                            "privateDirectory.mydomain.com";
LDAP_Last_Name_Filter            "sn:(sn=*$VALUE*)";
LDAP_First_Name_Filter            "givenName:(givenName=*$VALUE*)";
LDAP_Display_Attrs                "a=cn,n=Name;a=department,n=Department;a=title,n=Title;a=telephonenumber,n=Phone,t=p;a=mobile,n=Cell Phone,t=p;";

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Both configurations were compiled using the latest versions of the spc tool which match the firmware ( latest versions for both device types ).
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rcanavan Mon, 09/27/2010 - 08:07

Is there a certain time-frame for when bugs are identified to when a software release is done to address those bugs?  How can one be advised when there is a new software release?

nseto Mon, 09/27/2010 - 08:55

Usually bugs get fixed in the next release.   For the 9x2 series, this could be around the 1st quarter of next year.