Unity 7.1.3.32900-4

Answered Question
Sep 27th, 2010
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I am running a schedule backup every Sunday at 12:00, the backup fails sporadically. I was wondering if anyone can tell me why the backup fails. Log file is attached any help is greatly appreciated.

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Correct Answer by jaschulz about 6 years 10 months ago

Hello Emanuel,


Typically the issue associated with this is either the network connection to the SFTP server or storage problems on the SFTP server. What type of SFTP server are you using by the way? Here is a list of the supported SFTP servers, please verify that you are using one of them.



Question:


What are the supported SFTP Servers to perform backup and restore?


Answer:


Make sure that Cisco Unified Communications Manager is running. In a cluster, make sure that Cisco Unified Communications Manager is running on all servers in the cluster. To back up data to a remote device on the network, you must have an SFTP server configured. The following SFTP servers are supported and recommended, but you may use any SFTP server:


•Open SSH (for Unix systems, refer to http://openssh.com)


•Cygwin (refer to http://sshwindows.sourceforge.net/, or http://ipc-platform-team.cisco.com/index.cgi/DrfInfo/faq) 


•freeFTPD (Currently not supported due to a file size limitation of 1GB)(refer to http://www.freeftpd.com/?ctt=download, or http://ipcbu-cap.cisco.com/tips/SFTP%20server.html)


•TitanFTP (http://www.webdrive.com/products/titanftp/index.html)


In addition to the free sftp servers mentioned below, GlobalScape is the commercial SFTP Server that have been certified with Cisco through the Cisco Technology Developer Partner program (CTDP). More info refer to http://www.globalscape.com/gsftps/cisco.aspx.\\

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Correct Answer
jaschulz Mon, 09/27/2010 - 10:59
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Hello Emanuel,


Typically the issue associated with this is either the network connection to the SFTP server or storage problems on the SFTP server. What type of SFTP server are you using by the way? Here is a list of the supported SFTP servers, please verify that you are using one of them.



Question:


What are the supported SFTP Servers to perform backup and restore?


Answer:


Make sure that Cisco Unified Communications Manager is running. In a cluster, make sure that Cisco Unified Communications Manager is running on all servers in the cluster. To back up data to a remote device on the network, you must have an SFTP server configured. The following SFTP servers are supported and recommended, but you may use any SFTP server:


•Open SSH (for Unix systems, refer to http://openssh.com)


•Cygwin (refer to http://sshwindows.sourceforge.net/, or http://ipc-platform-team.cisco.com/index.cgi/DrfInfo/faq) 


•freeFTPD (Currently not supported due to a file size limitation of 1GB)(refer to http://www.freeftpd.com/?ctt=download, or http://ipcbu-cap.cisco.com/tips/SFTP%20server.html)


•TitanFTP (http://www.webdrive.com/products/titanftp/index.html)


In addition to the free sftp servers mentioned below, GlobalScape is the commercial SFTP Server that have been certified with Cisco through the Cisco Technology Developer Partner program (CTDP). More info refer to http://www.globalscape.com/gsftps/cisco.aspx.\\

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