VMO Issue

Unanswered Question
Sep 27th, 2010
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Hello, I installed VMO 8 with Unity 7 and CUCM 7 on XP machines. when i try to send a VM to a phone i get :" The Specified Phone Number  does not answer" any idea?


Thanks in advance.

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Marco Villani Mon, 09/27/2010 - 10:49
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I don't have trap setup and yes the number can dial the VM port number.


Thanks.

Aaron Harrison Mon, 09/27/2010 - 11:02
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Hi


TRAP = telephony recording and playback; you'll therefore need some trap ports for playback.


Also whether the DN can dial the voicemail port is unrelated to whether the voicemail port can dial the DN; use DNA to verify whether the CSS assigned to the VM ports can dial the end user's DN.


Regards


Aaron

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