ā09-27-2010 06:46 AM - edited ā03-16-2019 01:01 AM
Hello, I installed VMO 8 with Unity 7 and CUCM 7 on XP machines. when i try to send a VM to a phone i get :" The Specified Phone Number does not answer" any idea?
Thanks in advance.
ā09-27-2010 07:07 AM
Do you have TRAP ports for that VM integration?
Are the VM ports able to dial that DN?
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
ā09-27-2010 10:49 AM
I don't have trap setup and yes the number can dial the VM port number.
Thanks.
ā09-27-2010 11:02 AM
Hi
TRAP = telephony recording and playback; you'll therefore need some trap ports for playback.
Also whether the DN can dial the voicemail port is unrelated to whether the voicemail port can dial the DN; use DNA to verify whether the CSS assigned to the VM ports can dial the end user's DN.
Regards
Aaron
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide