IPCCx License Real Time Counter/Log?

Unanswered Question
Sep 28th, 2010

Does anyone know if there is a way to see how many IPCCx enhanced licenses out of the pool are being used at any one time? Can it be reported on?

Cheers,

Rich

I have this problem too.
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Aaron Harrison Wed, 09/29/2010 - 01:20

Hi

Version 8 - no idea

Pre Version 8 - you can run 'showlicenseusage.exe' from the cmd window on the server (it's in program files\cisco\desktop\bin) to see how many seats are in use and by whom.

It's not logged to the DB unfortunately, so no reporting as such.

Regards

Aaron

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ritsonr Wed, 09/29/2010 - 02:06

Hmmmm, i'm running IPCC Express Enhanced version 4.0(5)SR02 and in program files/cisco/desktop/bin there isnt an exe called show license files.... Have looked in the directory and run int from cmd...

Am i doing something wrong?

Aaron Harrison Wed, 09/29/2010 - 02:21

Hi

I've just logged on to my 4.x lab and it isn't there either - it must have been introduced in version 5.0

Aaron

Pablo Leiva Wed, 09/29/2010 - 05:35

Hello,

The showlicenseusage utility is available for 5.x and higher. The closest thing in 4.0(5) to determine the current usage is to use the Real Time Reporting to see how many agents are logged in.

HTH

Pablo

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