I am in the process of upgrading to UCCX 8.0(2) from 7.x. I have a lab set up to test Applications, Scripts, CAD, CSD, and Historical Reports functionality. It doesn't appear that anything (not much anyway) has changed as far as the way UCCX 8 functions compared to UCCX 7. This is a good thing, however, since going from Windows to Linux is big enough of a change to deal with on it's own.
The one problem I am unable to get around is when I install Historical Reports as an administrator, normal users are not able to launch it. The below error is seen in the log file when a normal user tries to open it. This was not an issue with Historical Reports version 7. Also, when you install it as an admin, the shortcuts are not displayed on normal users' start/programs menu. I found a work around for this, but would prefer not to have to do it.
1: 9/24/2010 11:28:09 AM %CHC-LOG_SUBFAC-3-UNK:Error in setting the value of Informix Protocol (PROTOCOL) value in registry.
2: 9/24/2010 11:28:09 AM %CHC-LOG_SUBFAC-3-UNK:Failed to login user to the apps server since we failed to initialize database connections
NOTE: This happens on both Windows Vista and Windows 7
Your help is greatly appreciated,