Defining Several ASR/TTS Servers in UCCX

Unanswered Question
Sep 28th, 2010
User Badges:
  • Bronze, 100 points or more


I have a question related to define more than one server in ASR/TTS Subsystems. If I define more than one server  (for example 2 ASR and 2 TTS), in the case of one of them has a failure, all the calls that use ASR/TTS (like in a VoiceXML app) must be processed by the other server. Is this correct?


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)


This Discussion

Related Content