I am experiencing a problem where only SOME agents are unable to be monitored from CSD. Out of approx. 50 agents logged in, only 3 or 4 are unable to be monitored. They are all on the same switch stack and configured the exact same way. I have disabled advertising the G722 codec but that didn't solve the problem. Any ideas?
By the way, I'm running UCCX 7.0 SR3.