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Call Manager 7 fowarding masking

Hello everyone!

    

       Is there any way to keep the internal caller ID and Directory Number the same even after a call is transferred to a new extension? I am trying to keep people from learning the manager’s number. I have masked his number when he dials outbound with the use of translation patters and calling search space but If someone in the department forwards the call to his telephone the number shows.

1 Accepted Solution

Accepted Solutions

afmmanicke
Level 1
Level 1

Go to the Service Parameters -> Select a server -> Select Cisco CallManager -> Click the Advanced Button -> Find the field "Always Display Original Dialed Number" and set it to True.

View solution in original post

2 Replies 2

afmmanicke
Level 1
Level 1

Go to the Service Parameters -> Select a server -> Select Cisco CallManager -> Click the Advanced Button -> Find the field "Always Display Original Dialed Number" and set it to True.

Can you also block the speed dials from showing the number?

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