Why do we need upgrade CUCM from 6 to 8?

Answered Question
Sep 28th, 2010

Hi All,

I see lots of people are upgrading the version 6 to 8. One reason I can come up with is the virtulization. I can install the server in VMWare servers. That's good thing. Other than that, is there any other strong reason to upgrade to 8? Thanks.

Lou

I have this problem too.
0 votes
Correct Answer by rob.huffman about 6 years 2 months ago

Hi Lou,

Just to add a note to the great tips from Java and Lakshmi (+5 each)

Many UC engineers try to steer clear of .0 builds like 8.0 as they tend

to be quite Buggy. This principle carries over from 5.0, 6.0 and 7.0

and 8.0 seems to follow the trends we've seen previously

There have been seven 8.0 releases since February of this year, four

of which were quickly deferred;

Cisco Unified Communications Manager Version 8.0

    * Release Notes for Cisco Unified Communications Manager Release 8.0(3a) New!

      18/Aug/2010

    * Release Notes for Cisco Unified Communications Manager 8.0(3)

      13/Jul/2010

    * Release Notes for Cisco Unified Communications Manager Release 8.0(2c)

      06/May/2010

    * Release Notes for Cisco Unified Communications Manager Release 8.0(2b) (Deferred)

      26/Apr/2010

    * Release Notes for Cisco Unified Communications Manager Release 8.0(2a) (Deferred)

      20/Apr/2010

    * Release Notes for Cisco Unified Communications Manager Release 8.0(2) (Deferred)

      08/Apr/2010

    * Release Notes for Cisco Unified Communications Manager Release 8.0(1) (Deferred)

      25/Feb/2010

I think many people here would recommend going with 7.1(3b)su2 as it has proven to be an excellent

build.

Just as an FYI

End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager Version 6.1

End-of-Life Milestones and Dates for the Cisco Unified Communications Manager Version 6.1

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

March 5, 2010

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

September 3, 2010

Last Ship Date:
HW, App. SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

December 2, 2010

End of SW Maintenance Releases Date:
App. SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

September 3, 2011

End of Routine Failure Analysis Date:
HW

The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.

September 3, 2011

End of New Service Attachment Date:
HW, App. SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

September 3, 2011

End of Service Contract Renewal Date:
App. SW

The last date to extend or renew a service contract for the product.

November 29, 2012

End of Service Contract Renewal Date:
HW

The last date to extend or renew a service contract for the product.

November 29, 2014

Last Date of Support:
App. SW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

September 30, 2013

Last Date of Support:
HW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

September 30, 2015

http://www.cisco.com/en/US/prod/voicesw/ps6788/vcallcon/ps556/end_of_life_notice_c51-589088.html

Cheers!

Rob

Correct Answer by Jaime Valencia about 6 years 2 months ago

Review this link and decide for yourself if the is something you could use:

Cisco Unified Communications Manager: New or  Enhanced Features, by Version

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/ps10662/sales_tool_c96-592658.html

Unfortunately no one can give you a straight answer without knowing what features you use and what features you might be interested from 8.X.

Review the link and if there are many other features you could use or need to use, then it's probably a good choice to upgrade.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

Correct Answer by Lakshmi Adapala about 6 years 2 months ago

There are many new features that are available in 8.x (not available with 6.x) and upgrading to the latest version is always good as it will contain the fix for many defects from the older versions and include new features.

Again, if your current cluster 6.x is stable (not running in to any issues with your set up) it is your decision whether an upgrade is really required. Basically it is your call on whether you want all the new features (documented in the release notes) and want to stay up to date with all the latest features/firmware etc or just want to continue with the current stable environment.

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Correct Answer
Lakshmi Adapala Tue, 09/28/2010 - 15:03

There are many new features that are available in 8.x (not available with 6.x) and upgrading to the latest version is always good as it will contain the fix for many defects from the older versions and include new features.

Again, if your current cluster 6.x is stable (not running in to any issues with your set up) it is your decision whether an upgrade is really required. Basically it is your call on whether you want all the new features (documented in the release notes) and want to stay up to date with all the latest features/firmware etc or just want to continue with the current stable environment.

Correct Answer
Jaime Valencia Tue, 09/28/2010 - 18:21

Review this link and decide for yourself if the is something you could use:

Cisco Unified Communications Manager: New or  Enhanced Features, by Version

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/ps10662/sales_tool_c96-592658.html

Unfortunately no one can give you a straight answer without knowing what features you use and what features you might be interested from 8.X.

Review the link and if there are many other features you could use or need to use, then it's probably a good choice to upgrade.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

Correct Answer
rob.huffman Wed, 09/29/2010 - 06:00

Hi Lou,

Just to add a note to the great tips from Java and Lakshmi (+5 each)

Many UC engineers try to steer clear of .0 builds like 8.0 as they tend

to be quite Buggy. This principle carries over from 5.0, 6.0 and 7.0

and 8.0 seems to follow the trends we've seen previously

There have been seven 8.0 releases since February of this year, four

of which were quickly deferred;

Cisco Unified Communications Manager Version 8.0

    * Release Notes for Cisco Unified Communications Manager Release 8.0(3a) New!

      18/Aug/2010

    * Release Notes for Cisco Unified Communications Manager 8.0(3)

      13/Jul/2010

    * Release Notes for Cisco Unified Communications Manager Release 8.0(2c)

      06/May/2010

    * Release Notes for Cisco Unified Communications Manager Release 8.0(2b) (Deferred)

      26/Apr/2010

    * Release Notes for Cisco Unified Communications Manager Release 8.0(2a) (Deferred)

      20/Apr/2010

    * Release Notes for Cisco Unified Communications Manager Release 8.0(2) (Deferred)

      08/Apr/2010

    * Release Notes for Cisco Unified Communications Manager Release 8.0(1) (Deferred)

      25/Feb/2010

I think many people here would recommend going with 7.1(3b)su2 as it has proven to be an excellent

build.

Just as an FYI

End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager Version 6.1

End-of-Life Milestones and Dates for the Cisco Unified Communications Manager Version 6.1

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

March 5, 2010

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

September 3, 2010

Last Ship Date:
HW, App. SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

December 2, 2010

End of SW Maintenance Releases Date:
App. SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

September 3, 2011

End of Routine Failure Analysis Date:
HW

The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.

September 3, 2011

End of New Service Attachment Date:
HW, App. SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

September 3, 2011

End of Service Contract Renewal Date:
App. SW

The last date to extend or renew a service contract for the product.

November 29, 2012

End of Service Contract Renewal Date:
HW

The last date to extend or renew a service contract for the product.

November 29, 2014

Last Date of Support:
App. SW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

September 30, 2013

Last Date of Support:
HW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

September 30, 2015

http://www.cisco.com/en/US/prod/voicesw/ps6788/vcallcon/ps556/end_of_life_notice_c51-589088.html

Cheers!

Rob

hxmengmetro Wed, 09/29/2010 - 12:40

Really helpful guys. Thank you all. We will look into the features and see what we want to have.

Lou

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