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Cisco 3550: Data bus test failed for associated data

nimalrajphilips
Level 1
Level 1

Hello Guys, I have Cisco 3550 switch. When i switch it on, i can login to the global configuration mode. But i cant view any interfaces. I am getting a message saying "data bus test failed for associated data". Is this is reolvable? Or is it is a hardware issue?

I have attached the show run and show version output below.

Switch>
Switch>en
Switch#sh run
Building configuration...

Current configuration : 332 bytes
!
version 12.1
no service pad
service timestamps debug uptime
service timestamps log uptime
no service password-encryption
!
hostname Switch
!
!
ip subnet-zero
!
!
spanning-tree mode pvst
spanning-tree extend system-id
!
!
interface Vlan1
no ip address
shutdown
!
ip classless
ip http server
!
!
!
line con 0
line vty 5 15
!
end

Switch#
Switch#
Switch#sh ver
Cisco Internetwork Operating System Software
IOS (tm) C3550 Software (C3550-I9Q3L2-M), Version 12.1(13)EA1a, RELEASE SOFTWARE (fc1)
Copyright (c) 1986-2003 by cisco Systems, Inc.
Compiled Tue 25-Mar-03 23:21 by yenanh
Image text-base: 0x00003000, data-base: 0x00654C9C

ROM: Bootstrap program is C3550 boot loader

Switch uptime is 35 minutes
System returned to ROM by power-on
System image file is "flash:c3550-i9q3l2-mz.121-13.EA1a/c3550-i9q3l2-mz.121-13.EA1a.bin"

cisco WS-C3550-24 (PowerPC) processor (revision J0) with 65526K/8192K bytes of memory.
Processor board ID CAT0725X33L
Last reset from warm-reset
Running Layer2/3 Switching Image

The password-recovery mechanism is enabled.
384K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 00:0D:29:9E:9B:00
Motherboard assembly number: 73-5700-10
Power supply part number: 34-0966-02
Motherboard serial number: CAT072503JX
Power supply serial number: DTH072305BG
Model revision number: J0
Motherboard revision number: A0
Model number: WS-C3550-24-SMI
System serial number: CAT0725X33L
Configuration register is 0x10F


!!! WARNING: The switch is not usable !!!
Reason:
Data bus test failed for associated data

Switch#
Switch#

BR

Nimalraj

4 Replies 4

paolo bevilacqua
Hall of Fame
Hall of Fame

As the message clearly states, the switch is not useable, and must be replaced.

Is it is possible to figure out what is the problem and any means of rectifying it..??

It is not possible to rectify the problem, and the unit must be replaced.

Calin C.
Level 5
Level 5

Hello,


Sometime ago, I've seen this error and the device was hardware fault, as far as I remember.

Calin

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