Our main office uses an RV042 router and our plan was to allow remote staff access to our office network via Quick VPN.
We have about 5 people that work remotely, including myself, and we have all been having intermittant trouble connecting with Quick VPN. Sometimes the VPN connects fine, and other times we get the "Connection Error" screen that lists 5 possible causes (which I've confirmed are not the actual cause) or the "The remote gateway is not responding message'. Personally, I'd been having the best results with the VPN working fine for the past month and half without any problems, but then we had a power outtage at our office. The next day, I would get the error with the 5 possible causes - I had someone reboot the router and I was able to connect, but now I'm having trouble this morning. We need some help or else we'll have to explore another router / VPN solution.
We purchased the RV042 specifically for this purpose - to be used at our main office so that remote staff can connect from their homes to view files on our fileserver / sql database.
This whole process has been very trying since it seems like neither Cisco or Linksys claim ownership and the support documentation for Quick VPN is non-existant.
I have many years of computer experience but I do not have experience setting up VPN so I'm at a loss of what to look at.
I sincerely appreciate any help.
If there are any logs or settings people need to see, please let me know.