This is probably the wrong forum, but I can't find any forum related to sales.
I am looking at buying a cisco router that I think meets my needs, and I am trying to find the different support options available for it.
Unfortunately, I can't find this information on cisco's website despite searching for it.
So, I asked my reseller (who didn't know), and I have called cisco presales 5 times. None of the people I spoke with know. They also referred me to customer service and order management. None of them know.
They keep sending me to http://www.cisco.com/en/US/products/svcs/ps3034/ps2827/ps2978/serv_group_home.html which is general information about smartnet and how wonderful it is. But I can't find any product skus or part numbers for specific routers.
Where can I find this information? (aside from finding a better reseller...)
Check this tool
I use it extensively for my customers. Enter your product number and it will show you your options. For pricing you need to contact the reseller or you can get general pricing via google.
Hope it helps.