Ciscoworks Tacacs+

dtom · ‎09-29-2010

I have been just given the task of working with ciscoworks 3.2 (that someone else setup). I just changed some devices (routers) to ssh and tacacs+ (only telnet and local account before) . Now when I try to sync the configuration it fails with the following:

*** Device Details for op-duncan ***
Protocol ==> Unknown / Not Applicable
Selected Protocols with order ==> Telnet,TFTP,SSH,RCP,HTTPS
Execution Result:

RUNNING
CM0151 PRIMARY RUNNING Config fetch failed for op-duncan Cause: TELNET: Failed to establish TELNET connection to 10.0.9.77 - Cause: Connection refused.

PRIMARY-RUNNING config Fetch Operation failed for TFTP.
SSH: Failed to establish SSH connection to 10.0.9.77 - Cause: Authentication failed on device 3 times.

Failed to fetch config using RCP.Verify RCP is enabled or not.
Action: Check if protocol is supported by device and required device package is installed. Check device credentials. Increase timeout value, if required.

VLAN
CM0151 VLAN RUNNING Config fetch failed for op-duncan Cause: TELNET: Failed to establish TELNET connection to 10.0.9.77 - Cause: Connection refused.

VLAN Config fetch is not supported using TFTP.
SSH: Failed to establish SSH connection to 10.0.9.77 - Cause: Authentication failed on device 3 times.

VLAN Config fetch is not supported using RCP.
Action: Check if protocol is supported by device and required device package is installed. Check device credentials. Increase timeout value, if required.

For the life of me, I cannot find the correct place to change the credentials to make this work again (for these devices). Can anyone help me?

Joe Clarke · ‎10-01-2010

The credentials can be changed under Common Services > Device and Credentials > Device Management. Select the devices and click the Edit Credentials button. Fill in the correct username and password for these devices.