I am trying to setup time of day routing for the Forward Busy, Forward No Answer and other related fields in CUCM 7.1.
I have a user that needs his phone to route to one person Mondays - Wednesdays and Fridays and to another person on Thursdays. How do I make this work? I have already setup different time periods, time schedules, and partitions. I have also associated the partitions with the appropriate time schedules. From this point I'm really not sure where to go. If I put in a translation, the calls will always to the person specified. How do I set this up so the calls will ring to the intended person and then route to the other people depending on what day of the week it is?
Any help would be appreciated. Thanks!