Conference call dropped

Unanswered Question

We were able to use conference call for 20 senior management in the monthly meeting. In the last meeting, 8 conference calls dropped middle of meeting.

Nothing changes in existing configuration. I have checked in CUCM Server, System > Service Parameter > Call Manager > Clusterwide parameter>

Drop Ad Hoc Conferenece : Never

Advanced Ad Hoc Conference Enable : True

Great appreciated someone advice me above issue.

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Joseph Martini Thu, 09/30/2010 - 13:22
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Does the call actually end when the conference drops or does the audio just stop (one way or no way audio)?  If you have Call Detailed Records (CDR) enabled you can check the disconnect reason of the call.  If you don't and you have detailed call manager traces you can take a look there to see why the calls dropped if they actually cleared the call.


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