Unanswered Question
Sep 30th, 2010

We have 3 WAP4410N on our network. Our laptops pick them up but I cannot access the configuration Utility or ping the default IP address. If their IP addresses have been changed how do I find out what their current IP adds are? We currently use static IP addressing for our network.


I have this problem too.
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Eric Moyers Thu, 09/30/2010 - 07:15

Hi, My name is Eric Moyers. I work in the Cisco Small Business Support Center.

Couple of thoughts about your issue:

1) I assume from the statement "Our laptops pick them up...." that you can get around on the network, just not into the unit itself.

2) Are you trying to access the config page wirelessly? Unless you have wireless web access enable, you have to be wired into the network to access unit.

3) If you are wired into the network and still can not get into the unit, do you have an IP Scanner? I have used Angry IP Scanner and it works great for scanner the network for IP's DHCP or Static and its free.

4) If you still can not find your IP addresses, you may have to look at resetting your units back to factory default and starting over.

Please keep us posted on your progress.


mpyhala Thu, 09/30/2010 - 10:05

You might also want to check the DHCP table of your router and see if you can find the WAP4410N(s) there



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