09-30-2010 09:38 AM - edited 03-16-2019 01:06 AM
We are deploying CUCM 8 with 7945 phones. When the directories button is pressed, the order of directories is:
1 Missed Calls
2 Received Calls
3 Placed Calls
4 Personal Directory
5 Corporate directory
The problem is that the corporate directory entry is off the screen, and users need to scroll down to see it. Is there a way to change the order of the directories?
One option is to create an edited version of the xmldirectory.jsp file, host it on another web server and publish that address in the enterprise parameters, but it is preferable to not use another server.
Thanks
John
09-30-2010 11:15 AM
i don't think you can change the order
10-28-2011 07:56 AM
Consider removing or disabling the Personal Directory service. This puts the Corp Directory up one line, enough so it doesn't bounce to the next page.
Few of my clients actually use the personal directory, so this is a common change we make.
10-31-2011 09:06 AM
One better ... this works in CUCM 8.x, not sure about others:
Navigate to Device>Device Settings>Phone Services
Make note of the settings for Personal Directory, then delete it
Add it back in again, selecting the same options, Save and update subscriptions.
This moved it to the bottom. If that doesn't work you can try re-creating it, but not selecting "Enterprise Subscription". Also, you can change the Service Type from Directories to Standard IP Phone Service, then it's moved over to the Services button.
Hope this helps,
Brian
07-29-2012 12:30 PM
IN CUCM 7 and up, you should be able to do this by first deleting the service, edit the SQL statement that restores it
(SQL statements are in the release notes, search "telecaster"), then finally paste the edited SQL statement back in to the publisher via SSH.
For example:
run sql insert into telecasterservice (pkid,Name,NameASCII,Description,URLTemplate,tkPhoneService,EnterpriseSubscription,Priority) values('0061bdd2-26c0-46a4-98a3-48a6878edf53','Received Calls','Received Calls','Received Calls','Application:Cisco/ReceivedCalls',1,'t',2)
Note the "2" at the end. The "2" represents the order in the list.
Make your edit, to say "3"
run sql insert into telecasterservice (pkid,Name,NameASCII,Description,URLTemplate,tkPhoneService,EnterpriseSubscription,Priority) values('0061bdd2-26c0-46a4-98a3-48a6878edf53','Received Calls','Received Calls','Received Calls','Application:Cisco/ReceivedCalls',1,'t',3)
HTH
10-28-2012 01:57 PM
Thanks a lot snicklas. It works perfectly.
Also useful to know that changing "t" for"f" will disable the enterprise subscription option for the service.
This way, if only some phones should be allowed to use the service, you can select which phones you want to use the services.
To apply the services to a group of phones:
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