I'm trying to get a better handle on these. We use a third party hosted app that the users connect to using and encrypted ssl connection. The users view and approve many 2-3 page pdf files via this app. They frequently comment that performance is better when they do this from home rather than the office. Bandwidth is not an issue. I'm looking at various items that could cause the performance issue and keep coming back to SSL and NAT.
I've looked at various documents but cannot find anything that fully explains how NAT handles outbound SSL connections. Does anyone know of such a document? Hopefully one that includes configuration alternatives.