CUCX 5 CUCM 7 compatiblitiy?

Answered Question
Sep 30th, 2010

I cannot find anything to tell if they are compatible.

Also, this is for the IE Lab.  I only have acess to CUCX 5.0.  How much does it differ from CUCX 7?  Wondering if I will be able to improvise for my studies.

I have this problem too.
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Correct Answer by Jason Hutchinson about 6 years 2 months ago

Whereas they are differnt in some capacity, they are very similar.

.

Here is a compatibility matrix so you can also chek the compatibility of you UCCX application with the CUCM application.

6.x - 8.x Matrix

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

3.x - 5.x Matrix

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crsmatrxeol.pdf

Jason M. Hutchinson

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Correct Answer
Jason Hutchinson Fri, 10/01/2010 - 11:01

Whereas they are differnt in some capacity, they are very similar.

.

Here is a compatibility matrix so you can also chek the compatibility of you UCCX application with the CUCM application.

6.x - 8.x Matrix

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

3.x - 5.x Matrix

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crsmatrxeol.pdf

Jason M. Hutchinson

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