Everyone, I've spent 4 days opening tickets with Cisco and nobody seems to give me a straight answer...

I have four 3750G's in a stack with IPBase licensing... Paid a bundle to get upgraded licenses for IPServices.   For some reason, nobody at Cisco can tell me exactly what I need to do in order to upgrade the 3750's.   One group says I need a license key file..but they don't know where I get it..another one says I need to download something but they don't know from where.. another group tells me I can't do anything online - I have to wait for my licensing pack to arrive FedEx ground 4 days later.. well, I played the waiting game and got four official packages - basically 4 copies of a generic software image CD containing what looks like a downloadable IPservices image.

Do I simply need to apply an IPServices image of my choosing off the support site?  That doesn't seem very cisco, since my firewall cluster failed to start when those things weren't completely equally licensed... so I can't imagine this is that simple...

Any info is appreciated...! Thank you

Pete