I have Exchange 2010 UM integrated with CUCM 6.
On the Cisco side:
- SIP Trunk
- Route Pattern for Exchange UM Dial Plan Pilot number - 5099
- Route Pattern for Exchange UM Auto Attendant - 5098
- Voice Mail Pilot for Exchange UM
- Voice Mail Profile for Exchange UM..
On the Exchange side:
- Dial Plan - Pilot number - 5099
- IP Gateway
- Hunt Group
- UM Mailbox Policy
- Auto Attendant - Pilot number - 5098
Configured a test phone in Cisco to use the new Voice Mail profile for Exchange. Press the messaging button and get directed to the Pilot number as expected, Exchange announces my name and asks for my PIN as expected.. Works perfectly...
I can dial the Auto Attendant Pilot and get prompted as expected.. I can even lookup users in the directory and Exchange will place the call to internal 4 digit extensions and externally to 10 digit numbers as expected... I believe that this would be a "Blind" transfer.. And it works great.
Now for my only remaining problem... If I configure on my mailbox a find me number, my mobile number, then when someone calls my desk phone and it rolls to voicemail they are prompted with the option to attempt to find me or leave a message. If the chose to find me, Exchange places the call though to my cell phone... My cell phone actually rings as expected, when I answer I am prompted by Exchange to either accept or decline the call.. When I select to accept the call, the call gets dropped.. I beleive this would be a "Supervised" transfer.. And it doesn't work...
In the Windows Server event log I get 403 Response "Forbidden" returned from CUCM.. I can't figure out where in CUCM I need to make a configuration change so that this type of transfer is allowed...