Collect Digits Step Initial Timeout

Unanswered Question
Oct 1st, 2010

Is there a way to set the initial timeout in the Collect Digits step to a value less than 1? I have a script that invites callers to enter an extension number now, or hold for more options. A one second time out delay is too long but the step does not seem to accept anything less. Is there a syntax I should be following or is 1 the minimum value?


Bruce Wilkinson

I have this problem too.
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Jason Hutchinson Fri, 10/01/2010 - 10:53

You are stating that the 1 second timeout for entering digits is....  too long ????

valiegenus Sun, 10/03/2010 - 05:46

check VRU default list in ICM configuration manager--->interdigit value

ithink it's from 1-99

so 1 sec is the minimum.


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Posted October 1, 2010 at 9:55 AM
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