By using the BLF we can indicate to the user if they are logged into a queue or not. However, when they press the button it dials the subscribe number which is only used for BLF functions.
Is it possible to specify an alternate number for speeddial? Eg.
This basically allows the BLF to see the hints from the server when a person is logged in or out of a queue, but when they press the button, it dials the queue login/logout number.