Hunt Pilot with dual-line in CCM

Answered Question
Oct 3rd, 2010
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Hello guys


is possible, in CUCM 7.x a configuration on Hunt Pilot like "without huntstop channel" at CME?



Thanks


Peterson

Correct Answer by Rob Huffman about 6 years 6 months ago

Hi Peterson,


In a Hunt Pilot/Hunt List/Line group style configuration

the Busy trigger setting on Lines does not come into play.


The only way to route a second call to these member phones

is by using a second line/DN


Cheers!

Rob

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pgcristovam Mon, 10/04/2010 - 05:36
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Hi Java


Configuration like "without huntstop channel" is:


2 phones with 2 (busy trigger), the call try phone 1 channel 1 then phone 2 channel 1, if both busy, try phone 1 channel 2 and phone 2 channel 2.


The configuration "Try next member, but do not go to next group" on Line Groups do it?


Thanks


Peterson

Jaime Valencia Mon, 10/04/2010 - 05:39
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Bear in mind dual-line is not something that exists in CUCM.

If you mean you'll have 2 phones with 2 DNs each then you need to configure those 4 DNs in the line group in the order you want them to ring.


HTH


java


If this helps, please rate


www.cisco.com/go/pdihelpdesk

pgcristovam Mon, 10/04/2010 - 08:13
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Hello Java


Not 2 DN


the busy trigger on phones equals 2, then the phones can receive 2 calls on same DN.

On CCME is possible hunt calls using channel1 and channel2 on same DN (without huntstop channel). My question is, is possible do same on CCM?



Thanks


Peterson

Correct Answer
Rob Huffman Mon, 10/04/2010 - 08:53
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Hi Peterson,


In a Hunt Pilot/Hunt List/Line group style configuration

the Busy trigger setting on Lines does not come into play.


The only way to route a second call to these member phones

is by using a second line/DN


Cheers!

Rob

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