Hunt Pilot with dual-line in CCM

Answered Question
Oct 3rd, 2010

Hello guys

is possible, in CUCM 7.x a configuration on Hunt Pilot like "without huntstop channel" at CME?

Thanks

Peterson

I have this problem too.
0 votes
Correct Answer by rob.huffman about 6 years 2 months ago

Hi Peterson,

In a Hunt Pilot/Hunt List/Line group style configuration

the Busy trigger setting on Lines does not come into play.

The only way to route a second call to these member phones

is by using a second line/DN

Cheers!

Rob

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pgcristovam Mon, 10/04/2010 - 05:36

Hi Java

Configuration like "without huntstop channel" is:

2 phones with 2 (busy trigger), the call try phone 1 channel 1 then phone 2 channel 1, if both busy, try phone 1 channel 2 and phone 2 channel 2.

The configuration "Try next member, but do not go to next group" on Line Groups do it?

Thanks

Peterson

Jaime Valencia Mon, 10/04/2010 - 05:39

Bear in mind dual-line is not something that exists in CUCM.

If you mean you'll have 2 phones with 2 DNs each then you need to configure those 4 DNs in the line group in the order you want them to ring.

HTH

java

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www.cisco.com/go/pdihelpdesk

pgcristovam Mon, 10/04/2010 - 08:13

Hello Java

Not 2 DN

the busy trigger on phones equals 2, then the phones can receive 2 calls on same DN.

On CCME is possible hunt calls using channel1 and channel2 on same DN (without huntstop channel). My question is, is possible do same on CCM?

Thanks

Peterson

Correct Answer
rob.huffman Mon, 10/04/2010 - 08:53

Hi Peterson,

In a Hunt Pilot/Hunt List/Line group style configuration

the Busy trigger setting on Lines does not come into play.

The only way to route a second call to these member phones

is by using a second line/DN

Cheers!

Rob

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